Store-owners needed to be able to quickly order new stock and get it delivered as easily as possible. However the current digital setup made this overly complicated and slow, involving multiple systems and login areas.

We consolidated these systems and united them under a new Sitecore-powered setup. We used insights and research from the client’s head office to inform the new user experience, tackling long-standing pain points.

This was supported by a new mobile app that allowed owners to use the ordering system more easily around their stores. Features included a barcode scanner so products with low stock levels could quickly be added to an order.

We extended our relationship with the client through additional projects such as a redesign and rebuild of their B2C site.